The World Bank states that we’re “in the midst of the greatest information and communications revolution in human history”. Harnessing ICT for development can be transformative — yet pitfalls exist. “SMS surveys are cheap, easy and accessible, and reach a large number of people quickly. But many surveys are implemented without testing or providing enough context, or with badly designed questions”, says Africa’s Voices’ Dr. Claudia Abreu Lopes for a piece of research by Oxfam into ICT4D projects in the Horn, East, and Central Africa region.
